| Pricing and Billing |
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| Do I have to pay sales tax? |
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We are required to collect sales tax on all orders shipped to Kansas addresses. Orders shipped outside of Kansas are not charged sales tax. |
| I have a question on my charges. |
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Click the "My Account/Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website with your financial records. If you have further questions or concerns, please contact customer service at (800) 642-1288. |
| I need a copy of my receipt/invoice. |
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Click the "My Account/Order Status" link at the top right hand side of our site to print invoices. Please note that you can access your account information online only if you created an account with a password during checkout. |
| When will my credit appear on my account? |
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While we strive to process all returns in a timely manner, credit processing may take seven to ten business days from the time we receive your return. |
