| NAHB's Residential Construction Performance Guidelines was created to offer a third-party view of quality issues in residential construction
(both new homes and remodeling). The guidelines help define the point when a potential warranty item requires corrective action. Thousands
of successful builders use the guidelines to lower their warranty costs by reducing inappropriate claims.
Included in this book are residential construction performance guidelines for:
- Site Work and Foundation
- Floors, Walls, and Roofs
- Plumbing and Electrical, including Interior Climate Control
- Interior and Floor Finishes
- Fireplace and Wood Stove
- Concrete Stoops and Steps
- Garage, Driveways, and Sidewalks
- Wood Decks
- Landscaping
A Glossary and Index are also included.
Now the Residential Construction Performance Guidelines Consumer Reference makes it easy to provide a copy of the guidelines to every customer.
The Consumer Reference is a great addition to your warranty claims process and lets you:
- Help customers understand the basics of a properly constructed home and how it should perform during the warranty
- Prevent and resolve customer complaints without having to resort to arbitration or litigation
Show prospective clients that you are a professional who consistently builds to meet or exceed accepted industry guidelines.
To build customer satisfaction and boost your bottom line, you'll want to provide a copy of the Consumer Reference with every home you build!
Table of Contents
Purpose of the Book: A Level of Expectation; Third Edition Review; Scope of the Construction Performance Guidelines; Scope of Responsibilities;
Remodeling Projects; How to Use this Manual; General Instructions; Explanation of Terminology in this Manual; How to Incorporate these Guidelines into
a Warranty or Dispute Resolution Program; Other Ways to Use these Guidelines; Applications; For Additional Information. Acknowledgements.
Sitework. Foundation: General; Interior Concrete Slab; Basement and Crawl Space Concrete Block Walls; Basement and Crawl Space Poured
Walls; Moisture and Leaks - Basement Floor and Walls - Crawl Spaces; Columns. Wood Floor Framing: Floor System; Beams, Columns and Posts; Plywood
and Joists. Walls: Wall Framing; Wall Insulation; Windows; Exterior Doors; Exterior Finish - Wood and Hardboard Siding - Aluminum or Vinyl Lap
Siding - Cement Board Siding - Masonry and Veneer - Stucco and Parge; Exterior Trim; Paint, Stain and Varnish. Roofs: Roof Structure; Roof Sheathing;
Roof Vents; Roof Installation and Leaks - Asphalt Shingles - Roll Roofing; Chimney; Gutters and Downspouts; Skylights. Plumbing: Water Supply System; Plumbing Fixtures; Sanitary Sewer or Septic System. Electrical: Fuses and Circuit Breaker; Outlets and Lights; Fans; Smoke Detectors. Interior Climate Control: Air Infiltration and Drafts; Humidity Control and Condensation; Heating System; Central Air-Conditioning System. Interior: Interior Doors; Interior Stairs; Trim and Moldings; Cabinets; Countertops; Interior Wall Finish-Lath and Plaster - Gypsum Wallboard - Paint, Stain and Varnish - Wallpaper and Vinyl Wall Coverings. Floor Finishes: Carpeting; Roll Vinyl and Resilient Tile Flooring; Wood Flooring; Tile, Brick, Marble and Stone Flooring. Miscellaneous: Fireplace and Wood Stove; Concrete Stoops and Steps; Garage; Driveways and Sidewalks; Wood Decks.
Landscaping. Glossary of Common Terms. Organizational Reviewers. Subject Index. |
